Reservation portal on your own website
Guests make their reservation request on the tent's own website. The portal can be embedded with your own design and subdomain.
View in the product areaALL FEATURES
What Festzelt OS
can do for your operation.
Features in detail: from the reservation portal through billing to staff management. Find the process you need and see how it supports your team.
62 features
Reservation management
View product areaRequest or binding booking
Reservations can arrive as requests or be booked bindingly straight away. Which process you offer depends on your individual setup.
View in the product areaChoose date, area and party size
During the reservation process the guest chooses from the dates, areas and party sizes on offer. What is available follows the tent's configuration.
View in the product areaPersonal guest portal
Guests see their reservations and how far along they are. After the request, a reservation first appears as “Requested”.
View in the product areaDocuments in the guest portal
Invoices and other reservation documents can be retrieved from the personal guest portal.
View in the product areaHandle requests centrally
New requests arrive in the reservation overview. The reservation team picks a request and decides whether to accept or decline it.
View in the product areaOrganise booking lists
Reservations are organised by season, date and shift. The team can see every booking and its current status.
View in the product areaAssign tables in the seating plan
The reservation team assigns specific tables to a booking. Tent areas and table groups support planning the allocation.
View in the product areaTable selection by guests
Depending on your setup, guests can choose an available table themselves. Alternatively the allocation stays with the reservation team.
View in the product areaAssign menus and products
Booked menus and other products are linked to the reservation, keeping party size, table and ordered items together.
View in the product areaGuest records and contact details
Guest data is kept centrally and linked to the matching reservations. The team finds contact details in the customer records.
View in the product areaReservation history
A guest's earlier reservations can be traced by event. The history helps when handling new requests.
View in the product areaIndividual guest notes
Comments and guest categories record what matters — a preferred table, for instance. The team can take them into account next time.
View in the product areaA guest's open invoices
Before accepting again, the team can check the related documents and any open invoices.
View in the product areaDesign email templates
In the email editor the team designs text, headings, images and buttons. Placeholders fill in the details of each reservation.
View in the product areaAutomatic reservation messages
Matching emails accompany the configured booking process — when a request arrives, for example, or on confirmation.
View in the product areaTrace the email history
Sent messages are linked to the guest. Recorded send, delivery and open events can be reviewed.
View in the product areaProforma invoice and payment request
Payment documents are created for the reservation and provided by email. The guest can open them and arrange payment.
View in the product areaOnline payment or bank transfer
Depending on your setup, guests can pay online or transfer the amount. The payment status stays linked to the booking.
View in the product areaImport bank statements
Bank statements can be uploaded. The transactions they contain are read out for payment reconciliation.
View in the product areaMatch transfers automatically
Incoming payments are matched using details such as customer number and reservation name. Unclear items stay visible for manual review.
View in the product areaTell paid from open items
In the statement module the team distinguishes paid, unpaid and unmatched items.
View in the product areaVouchers for booked products
Matching vouchers are created for the reservation — menu or snack-platter vouchers, for instance. Numbers and assignment connect voucher and booking.
View in the product areaPrepare vouchers for printing
Vouchers can be prepared for printing and handing out to guests.
View in the product areaPrint documents in batches
Several reservations can be prepared for printing together, including wristbands and table signs.
View in the product areaPick and pack reservations
The team assembles the documents belonging to each reservation ready for dispatch.
View in the product areaDelivery note and dispatch
Delivery notes accompany the shipments. Collection notifications and dispatch status are part of the configured process.
View in the product areaCheck guests in on site
The tent app supports check-in on the day. The team can tell who has arrived and who has not.
View in the product areaQR scan for check-in
A QR code can be scanned in the app. The scan view offers an auto check-in option.
View in the product areaBooking details and seating plan on mobile
The app shows booking status, party size, time, table assignment and booked products, along with the seating plan.
View in the product areaRate the visit and add remarks
The app records criteria such as attendance, punctuality and completeness, plus individual remarks about the visit.
View in the product areaKeep track of synchronisation
The app shows the synchronisation status, unsynchronised entries and any conflicts.
View in the product areaAnalyse sales and capacity
Reports show sales figures, booked products and the reservation status. Capacity and utilisation support planning.
View in the product areaPrepare kitchen reports
Booked dishes and quantities are evaluated for preparation in the kitchen.
View in the product areaExport DATEV posting batches
Posting batches can be exported for a chosen period for further processing in accounting.
View in the product areaExport debtors
Debtor data can be exported separately, with a selection by change status and existing transactions.
View in the product area
Staff management
View product areaManage employee master data
Contact details, employment types, qualifications and documents are managed centrally.
View in the product areaJob adverts and application forms
Job adverts and tailored application forms support applying through the website.
View in the product areaProcess applications
Applications, candidate communication and interviews are organised in the staffing tool.
View in the product areaCreate employment contracts
Contract documents are created from the application data and sent electronically.
View in the product areaOnline signature and contract return
Staff can sign contract documents online. The team keeps track of what comes back.
View in the product areaEmployee portal for documents
Contracts, payslips and other documents are available in the employee portal. Required documents can be uploaded there.
View in the product areaFollow up missing documents
Document status is tracked. Automatic reminders support the return of required paperwork.
View in the product areaSeasonal applications from returning staff
New and familiar staff alike apply for the coming season in the tent's own portal. Their details arrive centrally in the staff tool.
View in the product areaSorted by job type, event and team
Every person gets their place in the organisation: role, event and team are recorded and stay assigned throughout the season.
View in the product areaPortal access by personal invitation
After acceptance, the employee sets up their own portal access through a personal invitation and confirms their contact details.
View in the product areaContract templates per role
Separate contract templates are available for the different roles. The contract is built from them using the personnel data already on file.
View in the product areaRequest certificates to suit the person
Which documents are needed depends on the person: a holiday certificate, a work visa where required, and further proof of employment. Submission happens in the portal.
View in the product areaPersonnel file cleared to start
The signed contract and all required certificates sit together. At a glance you can see who is ready for their first day.
View in the product area
Oktoberfest-Booking
View product areaResell existing reservations
Guests can offer existing Oktoberfest reservations for sale through the official secondary market of the participating tents.
View in the product areaValidate that the reservation exists
Before the offer goes live, it is checked that the stated reservation exists.
View in the product areaVerify the holder
Before the offer goes live, it is validated that the reservation belongs to the right holder.
View in the product areaFind verified reservations
Interested guests can view available offers and buy a suitable reservation through the portal.
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Time tracking
View product areaClock in and out at the terminal
Staff clock in and out at the terminal in the tent. The start and end of the shift are recorded with the time and assigned to the employee.
View in the product areaSign-in with employee number and PIN
Signing in works with the employee number and a personal PIN, so every entry belongs unambiguously to one person.
View in the product areaBuilt for use during service
Large, clearly legible controls and immediate confirmation after clocking. The terminal is made for use while service is running.
View in the product areaRecord breaks
“Start break” and “End break” record the interruptions. The recorded break times belong to that day's entry.
View in the product areaConfirm the times when clocking out
When clocking out, the employee sees their breaks along with attendance and working time, and confirms them.
View in the product areaFlag discrepancies for review
If a time is wrong, the employee marks the entry. It is flagged for review by administration rather than accepted silently.
View in the product areaEvents in the admin dashboard
Tent management sees the recorded events in chronological order with employee number, action and time — clock-ins and clock-outs as well as the start and end of breaks.
View in the product areaSee the synchronisation status
Pending synchronisations and unconfirmed entries stay visible. Tent management can see which entries still need attention.
View in the product areaKeep recording offline
If the server cannot be reached, the employee can continue offline. If the PIN cannot be verified, the entry stays marked as unconfirmed until the next synchronisation.
View in the product areaWhich features suit your tent?
The available features and processes depend on the modules in use and on your individual configuration. In a demo we go through your requirements together.
Request a personal demo